These Terms & Conditions govern your use of the 9uok platform. Please read them carefully before registering or placing any wagers. By creating a 9uok account, you agree to be bound by these terms in full.
You must be at least 21 years of age and a resident of the Philippines to register and play on 9uok. Age verification is mandatory. Accounts found to belong to underage users will be immediately closed and funds forfeited.
All bonuses offered by 9uok are subject to wagering requirements and specific terms. Bonus funds cannot be withdrawn until wagering conditions are met. Abuse of promotions may result in account suspension.
9uok supports GCash, PayMaya, and Philippine bank transfers (BPI, BDO, Metrobank, UnionBank). All transactions are in Philippine Peso (₱). Withdrawal requests are processed subject to identity verification and account standing.
You are solely responsible for maintaining the confidentiality of your 9uok login credentials. 9uok will never ask for your password. Any activity conducted through your account is your responsibility unless you have reported unauthorized access.
Collusion, fraud, use of automated software (bots), multi-accounting, and any form of bonus abuse are strictly prohibited on 9uok. Violations will result in immediate account termination and forfeiture of balances.
9uok is committed to responsible gaming. Deposit limits, session reminders, and self-exclusion tools are available to all players. If gambling is affecting your life negatively, please use these tools or contact our support team immediately.
1.1 These Terms apply to all users of the 9uok website, mobile platform, and any associated services (collectively, the "Platform"). Access to and use of the Platform is conditional upon your acceptance of and compliance with these Terms.
1.2 By clicking "Register," "Sign Up," or "I Agree," or by otherwise accessing or using the Platform, you represent that you have read these Terms, understand them, and agree to be bound by them.
1.3 These Terms should be read in conjunction with 9uok's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.
1.4 9uok reserves the right to amend these Terms at any time. Continued use of the Platform following notification of any amendment constitutes acceptance of the revised Terms.
2.1 Age Requirement. You must be at least twenty-one (21) years of age to register for and use the 9uok Platform. This age requirement is mandated by Philippine law and PAGCOR regulations. 9uok strictly enforces this requirement and conducts age verification as part of the registration and Know Your Customer (KYC) process.
2.2 Geographic Restriction. The 9uok Platform is intended for use by residents of the Philippines. It is your responsibility to ensure that accessing and using the Platform is lawful in your jurisdiction. 9uok makes no representation that the Platform is appropriate or available for use in locations outside the Philippines.
2.3 Legal Capacity. You must have full legal capacity to enter into a binding agreement. Persons who have been declared legally incapacitated or who are subject to a self-exclusion order may not register or use the Platform.
2.4 One Account Per Person. Each individual may hold only one (1) registered account on the 9uok Platform. The creation of multiple accounts by a single individual is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any balances therein.
3.1 To access real-money gaming features on 9uok, you must complete the registration process and provide accurate, current, and complete information as prompted.
3.2 You agree to maintain and promptly update your account information to keep it accurate, current, and complete. 9uok is not liable for any loss or damage arising from your failure to maintain accurate account information.
3.3 You are solely responsible for maintaining the confidentiality of your 9uok login credentials, including your username and password. You agree to notify 9uok immediately of any unauthorized use of your account or any other breach of security.
3.4 9uok will never ask you for your password via email, live chat, or any other communication channel. Any communication purporting to be from 9uok that requests your password should be treated as fraudulent and reported to our support team.
3.5 9uok reserves the right to refuse registration or to close any account at its sole discretion, including where it suspects that the information provided is inaccurate, fraudulent, or in violation of these Terms.
4.1 Accepted Payment Methods. 9uok accepts deposits and processes withdrawals via the following methods: GCash, PayMaya (Maya), and Philippine bank transfers (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank). Debit cards linked to Philippine bank accounts may also be accepted. All transactions are denominated in Philippine Peso (₱).
4.2 Minimum Deposit. The minimum deposit amount is ₱100 unless otherwise specified for a particular payment method or promotion.
4.3 Withdrawal Processing. Withdrawal requests are subject to identity verification (KYC). 9uok reserves the right to request supporting documentation before processing any withdrawal. Withdrawals will only be processed to payment methods previously used for deposits or to verified accounts in the player's name.
4.4 Processing Times. 9uok endeavors to process withdrawal requests promptly. GCash withdrawals are typically processed within one (1) hour during business hours. Bank transfer withdrawals may take one (1) to three (3) business days depending on the receiving institution.
4.5 Funds Ownership. You may only deposit funds that belong to you and that have been obtained through lawful means. 9uok reserves the right to conduct enhanced due diligence on the source of funds where required by applicable law or regulation.
9uok complies with applicable Philippine anti-money laundering (AML) laws and regulations, including the Anti-Money Laundering Act (AMLA) as amended. 9uok may be required to report suspicious transactions to the Anti-Money Laundering Council (AMLC) and to freeze or withhold funds pending investigation.
5.1 9uok may offer bonuses, free spins, cashback, and other promotional incentives from time to time. All promotions are subject to specific terms and conditions that will be communicated at the time the promotion is offered.
5.2 Wagering Requirements. Bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier will be stated in the specific promotion terms. Unless otherwise stated, wagering requirements must be met within thirty (30) days of the bonus being credited.
5.3 Bonus Abuse. 9uok reserves the right to withhold, cancel, or reclaim any bonus or promotional benefit where it reasonably suspects abuse, including but not limited to: creating multiple accounts to claim bonuses, using automated software to meet wagering requirements, or engaging in low-risk betting strategies designed to circumvent wagering requirements.
5.4 9uok reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Changes will not affect bonuses already credited to player accounts, subject to the applicable wagering requirements.
5.5 Only one bonus may be active at a time unless the specific promotion terms state otherwise. Players must opt in to promotions where required; bonuses will not be automatically applied unless stated.
6.1 All games available on the 9uok Platform use certified Random Number Generator (RNG) technology or live dealer setups that have been independently audited for fairness and compliance with applicable standards.
6.2 The rules applicable to each game are displayed within the game interface. It is your responsibility to familiarize yourself with the rules of any game before placing wagers.
6.3 In the event of a technical malfunction or error during a game, 9uok reserves the right to void the affected round and return wagers to the players involved. 9uok's decision in such matters is final.
6.4 9uok does not guarantee that the Platform will be available at all times. Scheduled maintenance, technical issues, or circumstances beyond 9uok's control may result in temporary unavailability of the Platform or specific games.
6.5 Return to Player (RTP). The theoretical RTP percentages for all games are available within the respective game information panels. Actual results may vary from theoretical RTP due to the inherent randomness of casino games.
7.1 The following activities are strictly prohibited on the 9uok Platform and will result in immediate account suspension, permanent closure, and forfeiture of balances:
7.2 9uok reserves the right to investigate any suspected prohibited conduct and to take appropriate action, including reporting to relevant authorities where required by law.
8.1 All content on the 9uok Platform, including but not limited to text, graphics, logos, game software, audio, video, and user interface design, is the property of 9uok or its licensors and is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial purposes only. This license does not include the right to copy, reproduce, distribute, modify, or create derivative works from any Platform content.
8.3 The 9uok name, logo, and all related marks are trademarks of 9uok Casino. You may not use any 9uok trademarks without prior written consent.
9.1 To the maximum extent permitted by applicable Philippine law, 9uok shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of profits.
9.2 9uok's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 9uok account in the thirty (30) days preceding the event giving rise to the claim.
9.3 9uok does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the Platform at your own risk.
9.4 Nothing in these Terms shall limit or exclude 9uok's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.
10.1 9uok collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
10.2 9uok complies with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
10.3 9uok may be required to disclose your personal data to regulatory authorities, law enforcement agencies, or other third parties where required by applicable law or regulation, including PAGCOR and the AMLC.
10.4 For full details on how 9uok collects, uses, and protects your personal data, please refer to our Privacy Policy.
11.1 9uok is committed to promoting responsible gaming and minimizing the risk of problem gambling among its players. The following tools are available to all registered players:
11.2 9uok strictly enforces the minimum age of 21 years for all players. If you suspect that a minor is using the Platform, please contact our support team immediately.
11.3 If you believe that your gambling has become problematic, we encourage you to use the self-exclusion tools available in your account settings or to contact our support team for assistance. Please also consider reaching out to PAGCOR's responsible gaming resources.
Gambling is addictive. Know when to stop.
11.4 For more information on responsible gaming tools and resources, please visit our Responsible Gaming page.
12.1 Closure by Player. You may close your 9uok account at any time by contacting our customer support team. Upon closure, any remaining balance (net of any applicable bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to identity verification.
12.2 Closure by 9uok. 9uok reserves the right to suspend or permanently close any account at its sole discretion, including where:
12.3 Dormant Accounts. Accounts that have been inactive for twelve (12) consecutive months may be classified as dormant. 9uok reserves the right to apply an administrative fee to dormant accounts in accordance with its dormant account policy, as notified to you prior to any deduction.
12.4 Upon termination of your account for breach of these Terms, 9uok reserves the right to forfeit any remaining balance in your account, including any pending withdrawals, where permitted by applicable law.
13.1 These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
13.2 9uok operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). Any complaints or disputes that cannot be resolved directly with 9uok may be escalated to PAGCOR through its official channels.
13.3 In the event of a dispute between you and 9uok, you agree to first attempt to resolve the dispute informally by contacting 9uok's customer support team. 9uok will endeavor to resolve all complaints within fourteen (14) business days of receipt.
13.4 If a dispute cannot be resolved informally, the parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines.
13.5 These Terms are written in English. In the event of any inconsistency between the English version and any translation, the English version shall prevail.
14.1 9uok reserves the right to amend, modify, or update these Terms at any time. Where changes are material, 9uok will provide reasonable notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect.
14.2 Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may close your account in accordance with Section 12.
14.3 The date of the most recent revision to these Terms is indicated at the top of this page. We recommend that you review these Terms periodically to stay informed of any updates.
15.1 If you have any questions, concerns, or complaints regarding these Terms or the 9uok Platform, please contact our customer support team:
15.2 For responsible gaming support or to activate self-exclusion, please contact our support team directly or visit our Responsible Gaming page.
Now that you know the terms, join thousands of Filipino players enjoying 500+ games, instant GCash payouts, and 24/7 support — all on a PAGCOR-regulated platform.
⚠️ 21+ only. Please gamble responsibly. Gambling is addictive. Know when to stop.